CUSTOMER TESTIMONIALS

I feel that the techs are not using there time wisely and taking to long in the simple jobs .Need to check on work being done and when it says State Inspection know what it means.Other than that The work is well done but not in a timely manner.

I would just like to take a minute and say that your service personnel Chris Morning is very professional and very knowledgeable when it comes to the questions that I had for him. He was very attentive to my needs and offered detailed information. I am very pleased to be bringing my vehicle in for scheduled maintenance. Thank you so much.

Excellent service as usual. Nick is very friendly and professional.

My experience has always been pretty good at Loyalty. The only thing that was upsetting to me yesterday, the technician failed to put a paper down on the floor under the drivers side, when getting in and out of the car. His shoes had black stuff on them and today I will be trying to clean that up. I have a mat there and that got most of it. There was some also getting in and out of the drivers side. Thanks for asking. Julie Jones

Chris Morning was my advisor he was efficient will calling me about my car. Loyalty did a great job with my car will take it back there again

I unexpectedly had to be forced into buying another vehicle fairly quickly due to an unforeseen accident 2 weeks ago that totaled my vehicle. I came in & was assisted by Benson who took the time to hear what my needs were, where I was trying to be payment wise & what features in a vehicle I was looking for. He showed me 2 vehicles prior to which were nice but didn’t feel like me. He was patient with me & didn’t get discouraged when I wasn’t completely sold on the 2 vehicles he showed me. He then took me out on the lot & asked me to show him what stood out to me that we could make work. knowing I was pressed for time & also not trying to have a huge payment coming from not having a car payment for the last 2 years, I ended up finding the vehicle that had all of the features I was looking for in a vehicle with mileage that made me feel comfortable & also came with the warranty I needed. Benson made this process so smooth & eased my stress. He gave me all possible options & made sure I was happy with my purchase. he has a great sense of humor & very knowledgeable. If you’re ever in the market for a vehicle, please ask for Benson!! you will not be disappointed!

Service was great. The check in time took just a little too long.

Robert Warner was knowledgeable at explaining the vehicle details. He was also very professional and patient with us. He is our go-to salesperson if we purchase another vehicle, and I will recommend him to all our family and friends. Robert is the one you want to speak to about purchasing your new vehicle!!!!!

Stephanie is ALWAYS a pleasure to work with.

The folks at Loyalty are wonderful to deal with. Awesome customer service!

Great sevc dept personnel . Garage svc took longer than I expected. Customers waiting area really needs remodeling same for snack. Loyalty should contrac a food truck to better serve customers and employees. I waited 2 plus hours. You have no place to buy food but junkie food machines.

Kudos to Stephanie B for being awesome when I took my Nissan in for service. I appreciate the help and the information she provided on services I need.

Kevin was absolutely amazing with helping my son and I find a truck for him. I would definitely recommend anybody that goes to this place to ask for Kevin.

As always Stephanie B is good to me. Always keeping me informed on what's going on and always providing service with a smile.

They have great customer service and help out with anything you need car wise 👍

I am very grateful with Myrna for helping me on the purchase of my Nissan Rogue, everyone at Loyalty were very kind and helpful. Best customer service by far.

Great Customer service, clean atmosphere.

Roger Hodges makes my repair and service visits to Loyalty Nissan an enjoyable experience. He provides scheduling when I need it, great education about scheduled services and straight talk about repairs and cost. I feel Roger is just as concerned as I am about keeping my truck rolling, with the least expenditure. Thanks Loyalty for such a fine Service Manager!!

Very good service every time I take my vehicle and Roger Hodges kept me up to date on the progress of my service and any recommendations that I needed to keep my vehicle in peak performance.

The whole team from beginning to end were kind, honest, and respectful even with my 7 year old being board out of her mind. They made my family and myself feel welcomed and not pressured. I highly recommend getting your next car here.